Warranty Policy – usedtransfercase.store
At usedtransfercase.store, our mission is to provide reliable, high-quality parts you can count on. Our warranty policy is designed to protect you in the event of shipping mistakes or product damage. Please take a moment to review the details below to understand the protection we offer.
🔧 Warranty Coverage
Warranty Coverage:
Our warranty applies strictly to the part itself. Please note that labor, installation, or any related costs are not covered under any circumstances.
Damaged or Incorrect Parts:
If your order arrives damaged or you receive the wrong item, we will make every effort to provide a suitable replacement .If a replacement cannot be provided, we will issue a full refund for your order.
Order Cancellations or Mistakes:
If you cancel your order or accidentally purchase the incorrect part, a 25% restocking fee may be deducted from your refund. Any original shipping charges are also non-refundable. The same policy applies to canceled orders where no replacement is requested.
🛠️ Engine Warranty Requirements
To maintain the validity of your engine warranty, it is essential to complete the following installation and maintenance procedures:
Replace the timing belt and all external seals, including crankshaft and camshaft seals, as well as gaskets.
Install a new water pump to support optimal cooling system function.
Transfer all required components from your original engine, such as brackets, sensors, and accessories, to the replacement engine.
Thoroughly clean the intake manifold and inspect for any loose bolts, nuts, or debris prior to installation.
Examine the entire cooling system, repair any issues, install a new thermostat, and refill with a 50/50 coolant and water mixture.
Replace the engine oil and filter before starting the engine for the first time, and continue to perform oil and filter changes every 3,000 to 5,000 miles.
Ensure the engine operates properly — it should run smoothly, free of knocking, smoke, or abnormal oil consumption.
⚠️ Important: Failure to follow these mandatory steps will void your engine warranty.
🔩 What’s Covered
The warranty provides protection for essential internal engine components, including:
The engine block
Pistons
Valves
❌ What’s Not Covered
The following parts are excluded from warranty coverage:
Electrical sensors
Carrier bearings
U-joints
CV joints
Ball joints
Wiring harnesses
📝 How to File a Warranty Claim
To initiate a warranty claim, please provide the following:
A comprehensive installation and diagnostic report
Photos or video documentation of the issue, if available
We’re here to ensure your confidence and satisfaction when purchasing used auto parts from us.
Email:info@usedtransfercase.store
Phone: +1 (407) 589-5750
